FAQ


At this time, only Season-Ticket Citizens have Smashville Rewards accounts. Accounts are created shortly after your season tickets are processed in our system.
The fastest way to earn points is by investing in Nashville Predators season tickets ($1 = 5 points). Season tickets are also eligible for certain bonuses that could potentially double these points. Points earned by purchasing tickets will be awarded automatically when the Nashville Predators receive payments. The faster you pay, the faster you earn points! Points for 2021-22 will begin to appear in your account as soon as funds are applied to a game. Season-Ticket Citizens can earn an Early Arrival bonus of 200 points when you arrive at Bridgestone Arena 60 minutes or more before puck drop (scan data on your tickets will determine when you arrive and how many tickets were scanned). You can also earn points by attending our away game watch parties or radio shows. Make sure that your location services are enabled within your phone's settings and the Smashville Rewards app. Just open the app when you arrive and our technology will determine via geofence when you arrive! You can also earn points when you watch Predators away games on FoxSports! Watch for the promo code during the broadcast, open the Smashville Rewards mobile app, enter the promo code and you'll receive 200 points just for watching! Download the new Smashville Rewards app on your mobile device (Andriod or iOS) and earn 5,000 points when you log-in and enable push notifications! You also earn two points for every dollar you spend on food and beverage when you scan your Season-Ticket Citizen ID on your mobile device. Because the mobile ID card is linked directly to your MySmashvilleTix account, you will be awarded points for your food and beverage purchase at any home Predators game or non-hockey event! Additionally you can earn points by: * Daily log in to Smashville Rewards * Watching games on television * Visiting our Dine for Smashville Partners * Uploading a photo to our Crowd Cameo photo Gallery Other ways of earning points will be offered throughout the season, point values for these will vary.
Points that you earn will expire two years after they are earned. Points are spent on a first-in first-out basis, meaning your oldest points are the first to be spent. Example: If you earn points on October 1, 2019 they will expire October 1, 2021.
You can see a full detail of your activity by clicking "View Latest Activity" at the bottom of the Profile Panel along the left-hand side of the Smashville Rewards homepage. Use the dropdown menu to toggle between points earned, prizes redeemed and attendance stats.
Smashville Rewards Points can only be redeemed toward items in the Prize Store, and do NOT have cash value.
No, Smashville Rewards Items are not refundable.
Prizes are always changing depending on the season, month, schedule at the arena, etc. Prizes can include in-game fan experiences, tickets for concerts, NHL and Foundation events, autographed items, exclusive merchandise, and more! To see which rewards are currently available, please visit the Prize Store. Prizes will be added regularly throughout the season. Inventory for some items is limited and distributed on a first come, first served basis so be sure to check the Prize Store often to have access to the best rewards. Prizes will be shipped via USPS to the address provided at check out.
Some of our best, most limited items are put in our Auctions section for you to bid on. Smashville Rewards members can bid multiple times on any auction and may be involved in multiple Auctions at any time. Smashville Rewards points will only be deducted from a member’s point total if they win the auction item by having the highest bid on an item at the close of an auction. Members will not lose points if they do not win the auction. Auctions are offered often, so check the Smashville Rewards site regularly to see the latest auction items.
The Nashville Predators offer the biggest and best prizes through Sweepstakes. Smashville Rewards Sweepstakes entries can be acquired through the redemption of Smashville Rewards points. Unless otherwise stated, you may enter any sweepstakes as many times as your point total will allow. Sweepstakes entries are non-refundable. Sweepstakes winners will be randomly selected. For specific Sweepstakes rules see the Rules and Regulation inside of the Sweepstakes description.